Legal

PRIVACY POLICY

Last updated: March 24, 2026

1. Introduction

Welcome to SquadFlow ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "Service").

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Service.

2. Information We Collect

We collect information that you provide directly to us when using the Service:

  • chevron_right Account Information: When you create an account, we collect your username, email address, and password.
  • chevron_right Profile Information: You may optionally provide a display name, avatar, and gaming preferences.
  • chevron_right Achievement Data: Achievements, milestones, session logs, and other content you manually enter into the Service.
  • chevron_right Squad & Event Data: Squad memberships, event RSVPs, session schedules, and related interactions.
  • chevron_right Usage Data: We automatically collect device information, log data, and analytics to improve the Service.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • chevron_right To provide, operate, and maintain the Service
  • chevron_right To manage your account and provide customer support
  • chevron_right To enable squad features, event scheduling, and achievement tracking
  • chevron_right To send you session reminders, notifications, and updates you have opted into
  • chevron_right To analyze usage trends and improve the Service
  • chevron_right To detect, prevent, and address technical issues or abuse

4. Sharing of Information

We do not sell your personal information. We may share your information in the following limited circumstances:

  • chevron_right With Your Squad: Your profile, achievements, and event participation are visible to members of your squad.
  • chevron_right Service Providers: We may share data with third-party vendors who assist us in operating the Service (e.g., hosting, analytics).
  • chevron_right Legal Requirements: We may disclose information if required by law or in response to valid legal requests.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time by contacting us. We will delete or anonymize your information within 30 days of such a request, unless we are legally required to retain it.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • chevron_right Access: Request a copy of the personal data we hold about you.
  • chevron_right Correction: Request that we correct inaccurate or incomplete data.
  • chevron_right Deletion: Request that we delete your personal data.
  • chevron_right Portability: Request a portable copy of your data in a structured format.
  • chevron_right Opt-Out: Opt out of non-essential communications at any time.

8. Children's Privacy

The Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected data from a child under 13, we will take steps to delete such information promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

SquadFlow Privacy Team

Email: privacy@squadflow.app